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2009 Guest Comments

Most clean and comfortable. Light airy room. Everything worked. Went out of her way to explain working of laundry to inexperienced male visitor! Also in getting on internet to check e-mails.
M Jones, UK

When we got there they had MUFFINS FOR US!!
J Canning, Australia

The service was fantastic – right down to the chocolate chippie muffins on arrival and the family DVD’s available for borrowing – would definitely return!!
C Cassey Australia

Wonderful friendly hosts. A lot of “free” extras, clean comfy rooms. Nothing seemed to be too much trouble and their lodge itself was beautifully kept with lots of personal touches.
D & S Cadwallader, Hawkes Bay

Excellent service, warm and friendly and very professional customer focus. Accommodation is well presented and well appointed. I will definitely use Grange Lodge Motel again and recommend this motel to others.
G Gedye, Gisborne

Excellent hospitality – like being with family. Unit very comfortable – clean and well equipped.
P Grout, Sussex, UK

It’s easy to claim about poor welcoming and comfort but so we would like to tell how nice and comfortable is our stay here. We will tell our friends not to miss such a delicious place. Apologise for the grammar mistakes. So comfy and thanks for the teddy-bear in the unit.
N & L Dupuis, France

The stay was great. The owner and staff were excellent. We had an executive type of hospitality and advice on where to locate services like banks, shops was given spot on. We had no problems in relocating to NZ. Thank you Pat and Bernie. Keep up the good work.
M. Mupita, UK (now NZ)

We have stayed at the Grange on previous occasions – warm welcome with hot muffins. Pat and Bernie showed keen personal interest in your activities and interested in providing advice and help without being intrusive.
M. Mawson, New Plymouth

Arrived at the Grange Lodge to extremely friendly host (and her dog) and fresh baking. The state of the room we were put in was immaculate. We came back from work to find our laundry had been done. Awesome.
G Thomson, Hamilton

This was the 5th year we have stayed with Bernie and Pat Taylor – always within our arrangements – a group of nights then a single night on our way south after visiting Northland. A lovely, kind warm welcome. Clean units. Always gladly return.
E & J Gilbert, Herefordshire, UK

Hosts are very friendly – go out of their way to assist and inform. Greeted with warm muffins on arrival. They always remember my name (I have been here before). Happy to print things for me, fax for me.
CJ, Taupo

We stayed at the Grange Lodge after the passing of my father in law. Bernie and Pat were so considerate and understanding and went the extra mile to make our stay enjoyable and as stress-free as possible. It was nice to find people who love what they do and are there for their customers.
D & M Willis, Porirua

Visiting Auckland on business from Sydney, I walk in to find a warm Kiwi welcome with fresh muffins for the weary traveler and two friendly faces. Bernie and Pat who are happy to go out of their way to make my stay as enjoyable and hassle free as possible. THANK YOU! PS. I’ll see you both next time I’m in this neck of the woods!
D Towers, Sydney, Aust