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2010 Guest Comments

Welcomed with hot chocolate muffins, owners were just so helpful throughout our stay with suggestions for eating and shopping places and directions to same. Unit cleanliness 10 out of 10 as was the service given daily by owners and staff.
M Stannard, Hawera

Pat and Bernie Taylor were the most friendliest couple to greet us. Bernie had even baked us some muffins for our arrival. Nothing was too much trouble. A very comfortable room with everything we needed for our family of 4. We would definitely return and recommend them to anyone else. If only more accommodation hosts were as friendly as Pat and Bernie.
C Sickerdick, South Australia

A wonderful motel for our family to stay in. The owners are a credit to the tourism and hospitality industry – so friendly and helpful – they gave a real personal touch and feeling to our stay. Great, clean and inviting units.
K Van Den Nieuwelaar, SA

Fantastic, very lovely and a very warm welcome, muffins on arrival, fantastic, bear on bed, very warm welcome, overall very helpful, outstanding to tell you the truth. Thanks for everything.
R & C Kawalko, Melborne, Australia

Bernie and Pat are very thoughtful and caring and provide a home away from home. Great beds. towels that dry you, lights on and curtains pulled when you come in late. Great welcome, nothing is too much trouble.
P Walker, NZ

It’s just like coming hom and it’s great.
C & M Smith, NSW

Greeted with fresh hot muffins, friendly helpful staff who could not do enough for you. Pat and Bernie were terrific hosts. I would recommend their lodge to all. Wonderful facilities.
W Adlam, Bulls

Since being resident in Australia many years ago we have been frequent visitors here for both business and pleasure. We have stayed at least a dozen different Auckland motels but once we found Grange Lodge we didn’t want to stay any where else. We so appreciate the warm welcome, cheery service and the provision of all the little extras that go to make for a most comfortable and relaxing stay.
R & J Laby, Drouin, Victoria

Met on arrival with hot muffins. We were given use of wet weather gear. Had a very good stay. We loved teddy bear on bed.
RA, NSW Australia

Our hosts were friendly and thoughtful with out being intrusive. They provided us with free warmed muffins when they found out we had missed lunch. They also gave us a free upgrade from a 1 bedroom to a 2 bedroom unit.
Denise, Queensland

Exceeded expectations! Warm choc chip muffins on arrival, provision of broomstick for our 4 year old to trick and treat, guests laden with goodies, fully equipped room, everything we needed, daily cleaning (non-intrusive), helpful local information, free DVD’s, inclusion in a family BBQ ….. feel spoilt!! Unlike other breaks, we feel like we’ve had a good rest.
D Martin, Paraparaumu

Fantastic greeting – hostess even offered us hairspray and moose if we needed it. Hot muffins with our key! Very nice unit – newly refurbished, comfy beds.
S R, Whangarei

Wonderful. Hosts friendly, great sense of humour. Great environment. Modern units, well presented. Most of all you are made to feel very welcome.
R & D Wickham, NSW Australia

Pat and Bernie were fantastic, they were friendly and welcoming which was great after a long trip. The place was tidy and comfortable.
T Cribb, Melborne

So, so spotless and welcoming and friendly.
AR, Tauranga

Friendly hosts that made us feel welcome. Nothing was a problem. Warm welcome, good standard of accommodation centrally located for our needs. We would certainly recommend to friends visiting this area.
R Veale, Wellington

Cleanliness, friendliness – a great motel! This is a return visit for us and hopefully more to come.
WTW, UK

What an outstanding place, so clean and so welcoming. Was like coming home to Mum and Dad including Mums hugs. If only all motels were this good. Thank you so much.
M Hancock, Palmerston North

Cleanest and most friendly mid-priced motel encountered during our NZ stay. The muffins were a treat.
GF USA

Breakfast delivered to your room with a smile. Very good hosts.
G Albert, NZ

Have stayed here before each time i come to Auckland. It’s an ideal choice for me. You can’t beat the service.
JG, NZ

We stayed here 3 years ago and made a point of staying here again before we flew home. Perfect hosts.
R & H T. England

What a lovely welcome – fresh hot muffins, lemons and a whiskey to help with a bad cold!! Much appreciated. Thank you Pat.
C & H Davies, NZ

Warm muffins on arrival! Yum – felt comfortable and safe.
KP, NZ

Muffins on arrival. A teddy bear to keep me company. DVD’s to watch. Very comfortable warm bed.
LDC, NZ

Made it easy from start to finish. No problems, no hassle. Great Lab. Cosy clean not sterile. Thanks.
KD, Ngaruawahia

The unit we stayed in was spotless and had everything we could need. The owners were extremely helpful.
A Barker, Hastings

Hosts Bernie and Pat were simply wonderful – made to feel at home and part of the family. Brilliant.
G Clear, NZ

It was like a small piece of paradise in a scary forest…… we were very pleasantly surprised staying here.
D Backer, Mt Maunganui

Impressed by cleanliness and extra effort taken with the “dressing” of my room. (Muffins – yum!)
B Williams, Australia

Had to stay an unexpected second night after a long meeting. Had a bad cold – welcomed with warm muffins plus a fresh hot lemon drink and a whiskey!! Completely unexpected and spontaneous – quite unprecedented in my experience. Well done.
Certainly the best welcome I have had in 40 years of motel traveling in NZ. Good facilities, small details – none of the stinginess felt in many motels. Sense of generosity and care. Will become a destination in it’s own right for future trips to Auckland. Pleasant surroundings a surprise.
R Lawrence, Tauranga